Privacy Policy – Neovora Consulting LLC

This Privacy Policy explains how Neovora Consulting LLC ("Neovora", "we", "us") collects, uses, and protects personal information when you visit neovoraconsulting.com (the "Website") or work with us. Neovora Consulting LLC is a limited liability company registered in Montana, USA.

1. Information we collect

Information you give us

Contact and audit requests: your name, email address, company name, website address, and any message you send through our contact form or by email.
Client information: if you become a client, the business contact details, billing details, and project materials (such as logos, text, and images) you share with us to complete the work.

Information collected automatically

Technical data: like most websites, our hosting provider records basic technical information such as your IP address, browser type, pages visited, and the date and time of your visit, to keep the Website running and secure.
Cookies: the Website uses only the cookies needed for it to function. We do not use advertising or cross-site tracking cookies. If we add analytics tools in the future, we will update this policy.

2. How we use your information

To reply to your messages and prepare your free audit or project proposal.
To deliver our brand identity and web design services and communicate with you about your project.
To send invoices, process payments, and keep business and tax records.
To keep the Website secure and working properly.
To meet our legal obligations.

We do not use your information for automated decision-making, and we do not send marketing emails without your permission.

3. How we share your information

We do not sell or rent your personal information. We share it only with service providers that help us run our business, and only as needed for them to do so:

Website hosting and maintenance providers.
Our form delivery service, which forwards contact form submissions to our inbox.
Email and file-sharing providers we use to communicate and exchange project files.
Payment processors and banks that handle client payments.
Accountants and professional advisors, under a duty of confidentiality.

We may also disclose information if required by law, to protect our rights, or as part of a merger, sale, or transfer of our business.

4. Payment information

Payments are handled by third-party payment processors. We do not receive or store your full card or bank account numbers.

5. Fonts and third-party services

The Website loads fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. Google's use of that data is governed by its own privacy policy.

6. How long we keep information

We keep inquiry information for as long as needed to respond and follow up, and client and billing records for as long as required for tax, accounting, and legal purposes. When information is no longer needed, we delete it or make it anonymous.

7. How we protect information

We use reasonable technical and organizational measures to protect personal information, including secure (HTTPS) connections and access limited to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights and choices

You can ask us to access, correct, or delete the personal information we hold about you, or to stop using it for a particular purpose. Depending on where you live, including certain U.S. states, the European Economic Area, and the United Kingdom, you may have additional rights under local law. To make a request, email contact@neovoraconsulting.com. We will respond within 30 days.

9. International visitors

We are based in the United States, and the information you provide is processed in the United States and in the countries where our service providers operate.

10. Children

Our Website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.

12. Contact us

Questions about this policy or your information can be sent to:

Neovora Consulting LLC
127 N Higgins Ave, Ste 307D #3274
Missoula, MT 59802, USA
Email: contact@neovoraconsulting.com